Orchard Village is looking for a full Time IT & Operations Specialist.
Enhances organization-wide use of various software systems to provide for improvement and optimization of business operations.
IT & Operations Specialist Responsibilities:
- Teach and instruct end users on Microsoft Office applications and general computer use.
- Act as primary contact for technology problems by OV staff. Track and troubleshoot problems. Contact service providers as required.
- In collaboration with off-site technical support, maintain technology hardware.
- Be conversant with software in use including ADP, Abila/MIP, Therap.
- Implement and support daily office procedures such as: setting up new users, new machines, managing voice/data service to all agency locations, password resets. Maintaining inventory of equipment. Maintaining staff directories, org charts.
- Oversee print/copy stations, ensuring machines are functioning properly and are serviced on a timely basis.
- Manage voice and data service. Manage cell phones and similar devices along with relationship with service providers.
- Provide support to program, development and business office staff as needed.
- Handle procurement of IT supplies at competitive pricing.
- Travel to offsite locations as needed.
- Maintain confidentiality with client and staff information and data.
- Exhibit initiative, critical thinking and patience.
- Work cooperatively with others to promote positive work flow.
IT & Operations Specialist Qualifications:
- Two years related experience. Power-user of Microsoft Office (Outlook, Work, Excel, Power Point) and Windows.
- Working knowledge of Access and Visio.
- Ability to train staff and willingness to provide assistance.
- Good communication skills including the ability to receive oral and written instruction and provide information to vendors and employees.
- Strong attention to detail.
- Ability to prioritize and organize work.
- Valid driver’s license and personal vehicle required.
IT & Operations Specialist Benefits include:
- Medical, Dental, Vision, & Life insurance
- 401(k)
- Employee assistance program
- Paid time off
- Referral program
- Tuition reimbursement
- Access to finding childcare & applying for financial assistance
Please visit for more information : https://orchardvillage.org/positions-available/
