WINGS Volunteer Position Description
Title: Resale Store Volunteer
Location: 8349 Golf Road, Niles
Age: Volunteers must be 14 years or older to volunteer individually. Volunteers age 12 to 13 must be accompanied with a parent or guardian.
Time: Most volunteers come once a week for about 2/ 4 hours at a time. All volunteering schedules are made in advance.
Description: Each day we receive new and gently used items through the generosity of our local merchants and community members. We sell these items to the public with all proceeds going to support our shelters, counseling, and other services. These stores are a vital part of our organization because they provide the largest and most consistent source of funds for our program. All merchandise is also available to our residents, at no cost, as they rebuild their lives after the devastating effects of domestic violence and homelessness. To minimize the risk of injury, close-toed shoes are required.
Volunteer Positions:
Sorter:
Goal: To support the service and fundraising goals of the WINGS resale store by accepting donations, inspecting them and then sorting them into the appropriate sections.
Description: Sorters graciously accept boxes and bags full of donated items from members of our community. Then, often working together, the sorter(s) will inspect the items for damage put them into the appropriate categories for further pricing and processing (eg. women’s clothing, kids toys, books, etc.).
Goal: To support the service and fundraising goals of the WINGS resale store by providing excellent customer service to customers while they are shopping and making a purchase.
Cashier:
Description: The Cashier is welcoming and greets customers, answers basic questions about the stores and the program, and ensures that customers have a pleasant shopping and sales transaction experience with us. Depending on how busy the store is, at times this may be more of a back-up position with other front of the store duties assigned. Training for the cash register will be provided.
This might be a good fit for you if:
- You are comfortable working with a cash register and handling sales transactions (or are willing to learn)
- You are comfortable with fundamental math concepts including calculating percents
- You enjoy being a part of a great team of committed and diverse volunteers and staff members
- You have a friendly smile and enjoy helping customers
- You are looking for a volunteer opportunity that supports families in rebuilding their lives after the devastating effects of domestic violence and homelessness
- You would also enjoy helping with other front of the store projects during times when the register is slow.
Merchandiser:
Description: The Merchandiser usually begins as a Sorter and has learned how the backroom works. They then take particular interest in a specific area of the store (usually clothing, housewares, or accessories). They will learn more about tagging, pricing, displaying, and recovery in that section. Usually working with the manager or a team of other volunteers, the Merchandiser will price items, replenish stock in their section, or make displays in their area. Additional tasks will vary based on the volume of customers and can include: assisting the Cashier with bagging customer purchases, helping a customer find exactly what they are looking for by assisting as a personal shopper, and assisting with basic store upkeep such as returning unpurchased items to the correct place.
If you want to help, send an email to Bruna:
bsrb@wingsprogram.com
